Acrobat Locks up while advancing to other pages

Users of our site have confirmed a problem with Acrobat freezing up while advancing to another page. Our tests have verified the problem exists. The problem is native to Adobe Acrobat and not with the Online Edition. The following procedure should eliminate this behavior.

1: Before you start, make sure that your web browser and Adobe Acrobat are not running.

2: Open Adobe Acrobat by itself . You do not need a PDF opened to perform these changes..

3: Under the "Edit" menu, select the "Preferences" option. Macintosh Users Note: Preferences may be under the "Adobe Reader" menu.



4: When the preference window opens, click "Internet" from the list on the left side of the preferences window. Macintosh Users Note: You may have to click "Options" from the list. The right side of the window will now contain your Web Browser Options. Macintosh Users Note: You may have to click "Options" from the list.

5: Under the "Web Browser Options" , make sure that the "Display PDF in Browser" box IS checked. The boxes labeled "Allow fast web view" and "Allow speculative downloading in background" must NOT be checked..



6: Exit the Acrobat program by selecting "Exit" which is under the "File" menu.